PAYMENT GUIDE · EN-GB / GBP
If gambling payments are becoming difficult to control
If you are worried about the money going into gambling, pause before making another payment. A bank gambling block, account limit or self-exclusion tool can help create distance. Do not try to route around a block you chose. This page is informational and contains no operator advertising.
Support options
- Bank controls: Ask your bank how to set or keep a gambling payment block and what it covers. The Gambling Commission maintains a guide to participating bank tools: block gambling payments with your bank.
- GAMSTOP: The UK online self-exclusion service allows people to exclude themselves from online gambling businesses licensed in Great Britain. Read its current terms at gamstop.co.uk.
- Independent support: GamCare provides information and support for people affected by gambling. Check its current contact options directly.
- Emergency support: If you or someone else is in immediate danger, contact local emergency services.
Protect access to your money
Do not share banking passwords, PINs or one-time codes with a gambling business. Consider asking someone you trust to help you contact your bank or support service. If you have an unresolved transaction, stop new payment attempts while you establish the status and get help with the financial concern.
Sources
- Gambling Commission: blocking gambling transactions
- GAMSTOP: online self-exclusion
- GamCare: gambling support
FAQ
Will a bank block cover every type of payment?
The exact scope depends on the bank and payment type. Ask the bank directly and do not assume another route is outside your block.
What if I have a pending payment and want to stop gambling?
Contact your bank and the operator to understand that payment’s status, while using the support and self-exclusion options above. You do not need to make another deposit to resolve a pending one.